Front Desk Associate
About Tevah Wellness
We have created a place for people to pause for transformation. Through breath, heat, and cold, we help you restore your body, reset your mind, and reconnect to what matters. Every detail is designed to create opportunities for breakthrough and build generational wholeness.
Role Summary
As a member of our Front-of-House Staff, you will be the welcoming face of Tevah Wellness. Your role is crucial in creating a welcoming and warm first impression for our members.. You will ensure smooth and efficient front-of-house operations while providing exceptional customer service that reflects our core values.
Key Responsibilities
- Client Reception: Greet and welcome clients with a warm and positive attitude, ensuring they feel valued and appreciated.
- Appointment Management: Manage appointment bookings, confirmations, and cancellations efficiently.
- Customer Service: Provide knowledgeable and compassionate assistance to clients, answering inquiries about our services and wellness practices.
- Facility Coordination: Maintain the cleanliness and organization of the front-of-house area, ensuring a welcoming and serene environment.
- Supportive Communication: Communicate effectively with clients and staff, addressing any concerns or needs promptly.
- Administrative Tasks: Handle administrative duties such as processing payments, maintaining client records, and managing inventory.
Qualifications
- Excellent customer service and communication skills.
- Friendly, positive, and welcoming demeanor.
- Strong organizational and multitasking abilities.
- Knowledge of wellness practices or a willingness to learn.
- Previous experience in a front-of-house or customer service role is preferred.
- Ability to work collaboratively in a team environment.
How to apply
Email your application to info@tevahwellness.com with the email subject "Job Application: [Your Desired Position]". Please provide the following information:
- Full Name
- Phone Number
- Availability (days + time)
- Part-time or Full-time
In addition, please attach your resume and cover letter.